S&W Gallus FAQ
S&W Gallus FAQ
What is S&W Gallus?
S&W Gallus is a British veteran-owned apparel brand focused on military heritage, remembrance, service and comprehensive Field Notes. Our designs are built around real battles, campaigns, training areas, coordinates, maps and places with a specific story behind them.
Who operates S&W Gallus?
S&W Gallus is operated by SW GALLUS LIMITED, company number 16942603, registered in England and Wales. See our Company Information & Press page for the registered-company details.
Are you veteran owned?
Yes. Gallus was founded by British Army veterans Jamie Waldron and Ryan Small, with 36 years of combined service. Jamie served 24 years and Ryan served 12 years. Our veteran-owned status is independently verified by British Veteran Owned. Read more on our About S&W Gallus page.
What materials are your T-shirts and hoodies made from?
Materials and garment specifications vary by product and fulfilment provider. Check the individual product page for the fabric, weight, fit and care details that apply to that item.
How do I choose the right size?
Fit can vary between garments, so use the sizing and fit information shown on the individual product page. If you are unsure before ordering, contact us and we will help.
How should I care for printed clothing?
Follow the care instructions on the product page or garment label. As a general rule, washing printed clothing inside out at a cool temperature and avoiding excessive heat helps protect the print and fit.
Do you ship internationally?
Yes, to the active destinations available in our Shopify Markets setup. Available delivery options, shipping costs and the estimate for your destination are shown during checkout.
Can I track my order?
Gallus uses tracked shipping where available. Tracking details are sent with the dispatch information.
What is your returns policy?
We offer 30-day returns subject to the conditions in our Refund & Return Policy.
What if my order arrives damaged or incorrect?
Please contact us with your order details and photographs of the problem so we can review it and help.
Are Gallus military-history designs based on real places?
Many are. We use real campaign names, dates, coordinates, battlefields, training areas and geographic details where relevant. Explore Military Heritage or read the longer history in our Field Notes.
What does Gallus focus on?
Our core is military heritage, remembrance, veteran and family support, and PTSD/mental-health awareness. The catalogue runs from earlier military history through the World Wars, Falklands, Afghanistan and Iraq, alongside remembrance and support designs.
How can I contact Gallus?
Use our Contact page or email info@swgallus.co.uk.
